Problems, needs, and differences of opinion often need to be discussed openly in the workplace, but doing so isn’t always easy!
Problems, needs, and differences of opinion often need to be discussed openly in the workplace, but doing so isn’t always easy! This interactive resource unpacks how employees can strategically approach difficult conversations at work to maximize success and preserve professional relationships. First, readers will discover four best practices (and four common pitfalls) of difficult conversations of all kinds. From there, readers explore thirteen specific “difficult conversations” common to the workplace. Activities are provided throughout the resource to build the reader’s ability to handle the “difficult conversations” in their own career.
